RE: Status Letter of SCHOTT Gemtron in North America
All of us at SCHOTT Gemtron and the SCHOTT global organization appreciate you, our customers, and the opportunities you allow us to service your commercial door system needs. To show our appreciation, we feel the need to address negative comments and rumors about our commitment to you and the market.
SCHOTT and SCHOTT Gemtron are committed to the North American market for commercial door systems. The opportunity for growth in North America is vital to our global strategy to expand this business. SCHOTT will continue to invest to grow in this market.
Schott recognizes the potential in the North American Market for a strong supplier who can manufacture high quality doors and frames. Our decision to invest in our new state of the art facility in Vincennes, IN was the first in a series of moves to position Schott Gemtron as a major supplier in the commercial refrigeration's market.
We are committed to continuous improvement and have taken positive steps toward reaching our goals of operational excellence through continuous improvement. SCHOTT Gemtron has also used the similar methods of improvement in our customer service and supply chain management. Our customers will see better performance in quality of our parts, delivery and accuracy of orders.
To our core group of loyal customers, we wish to thank you for your support, and look forward to growing our buisness with you. In the coming months Schott will be rolling out new products to the market place and we encourage you to take another look at our product offerings.
SCHOTT and Schott Gemtron want to reaffirm to you, our intention of staying in the North American Market. With this commitment we will provide the market place the best of global innovative engineering ideas.
We look forward to seeing you in the near future; please stop by our booth at the upcoming NAC show in Las Vegas.
We want the opportunity to earn your business, to partner with you for our mutual success.
Director of Sales and Marketing Food Display
SCHOTT Gemtron Corporation
Chief Operating Officer
Executive Vice President